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Bleghafrica | Premium Furniture
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Support Center

How can we help?

Find quick answers to common questions about our furniture, delivery processes, and policies.

Orders & Shipping

Delivery times depend on your location. For orders within Nairobi & its environs, standard delivery takes 1-2 business days. For the Rest of Kenya, express delivery typically takes 3-5 business days. You will receive a tracking update once your order is dispatched.

Shipping costs are calculated automatically at checkout. Our standard flat rate for Nairobi is Ksh 1,500, and express countrywide shipping is Ksh 3,000. Some bulky items or remote locations may incur additional fees.

Absolutely! Once you place an order, you can log into your Account Dashboard to view the real-time status of your delivery. We will also send you email notifications at every step of the process.

Products & Assembly

Yes. For deliveries within Nairobi, complimentary professional assembly is included, and our team will set up the furniture in your room of choice. For deliveries outside Nairobi, items are shipped flat-packed with easy-to-follow assembly instructions and all necessary hardware.

We take pride in our roots. The majority of our furniture is locally crafted by skilled artisans in Kenya using sustainably sourced materials. We also curate select premium pieces from trusted international partners to bring you the best variety of modern designs.

Currently, Blegh Africa Furniture operates primarily as an online premium store to keep our prices competitive and pass the savings on to you. We provide high-resolution images, detailed dimensions, and comprehensive material descriptions online to help you make informed decisions.

Returns & Payments

We offer a hassle-free 14-day return window. Items must be returned in their original, unused condition and in the original packaging. Custom-made items and clearance items are non-returnable. For full details, please read our Returns & Refunds Policy.

We accept all major Credit/Debit Cards (Visa, Mastercard), direct Bank Transfers (Equity Bank), and Payment on Delivery (Cash or Mobile Money/M-Pesa upon receiving your order). All online transactions are securely encrypted.

During the checkout process, look for the "Discount code" field on the right side of the screen (or at the bottom on mobile). Enter your valid promo code and click "Apply" to see your total instantly updated.

Still have questions?

Can't find the answer you're looking for? Our friendly customer support team is here to help you out.